Homebase Reviews

Homebase is the everything app for hourly teams. It includes time clocks, employee scheduling, payroll, messaging, HR, and everything else unstoppable teams need to succeed!

From the very beginning, we wanted to help brick-and-mortar businesses find a better way to organize and conquer their workdays. Homebase is available wherever work happens, from your laptop to your mobile device.

Yes. The reviews on this page are pulled from independent platforms like Capterra and G2 — they’re written by our customers, not by us. Each one links back to its source so you can verify it yourself.

Very likely! Homebase is used by 150,000+ small businesses with hourly teams, and the reviews here come from a wide range of industries and team sizes — from coffee shops and retail stores to medical practices, event venues, and volunteer EMS crews. If you’re a small business with an hourly team, you’ll probably find a business like yours represented here.

These reviewers are independent customers, so we don’t share their contact details out of respect for their privacy. If you’d like to dig deeper, our customer stories feature in-depth interviews and videos from real Homebase users, or you can ask our team any specific questions you have.

The reviews here are sourced from third-party platforms like Capterra and G2, which apply their own verification and moderation standards. We feature a representative selection — including a range of roles, industries, and experiences — and link each back to its source so you can read the full picture.

Yes, Homebase is worth it — especially if you run an hourly team and want to stop juggling separate tools. Homebase combines scheduling, time tracking, team messaging, hiring, HR, and payroll in one app, so many owners who use it find it can replace two or three subscriptions for less.

But the main value shows up in time saved: business owners report cutting hours of weekly admin by automating schedules, timesheets, and wage calculations, while built-in time tracking helps them control labor costs and stay compliant with labor laws.

But don’t just take it from us — take it from the 150,000+ small businesses and 2 million+ workers use Homebase! We’ve been rated 4.8/5 on Capterra from 1,100+ reviews, and have won recognition like Capterra’s Best Employee Scheduling (2025) and a 2025 Webby for Best HR & Employee App.

With our free plan and no long-term contract, you can try it risk-free and decide for yourself!

Currently, Homebase enjoys a 4.2 out of 5 star rating on Glassdoor, from over 120+ reviews. We hope that proves our commitment to treating our team members with the same care and thoughtfulness that we show our customers.

Homebase is definitely legit, and was founded in 2014 in San Francisco, California. In the 10+ years since then, we’ve grown to employ over 400 employees in America, Canada, and remotely around the globe. More than 150,000 small businesses use Homebase, and we’re honored to see that number grow every day.

Please check out our Support Guides to see if we’ve already posted an answer to your issue, or to quickly double-check something that slipped your mind.

To chat with our Live Support team, reach out between 7:00am–7:00pm CST, Mon–Fri (excluding holidays) by following these steps:

1. Log into your Homebase account on the web.
2. Click Help in the bottom left corner of the screen.
3. Click Start Chat in the mid-upper right of the screen.
4. Begin a chat with the Homebase AI Support Assistant in the pop-up box in the bottom right corner of the screen.
5. Our AI assistant can resolve most questions quickly. If it’s unable to help, you can request to speak with a live agent directly through the chat.