4 Small Business Marketing Tips You Shouldn’t Ignore

Start your business off on the right foot

Build it, and they will come

This iconic line from the classic baseball movie A Field of Dreams perfectly encapsulates how many entrepreneurs feel about their business. “I just need to get it started and customers will pour in,” is often the line of thinking.

But that’s not the reality. The truth is that you need marketing to raise awareness of your business and attract customers. If you’re not sure where to start, we’ve got you covered.

Check out our list of marketing tips to help you get the most out of your marketing. Let’s dive in! 

Tip #1: Define your target audience and market

The first step in any marketing effort is understanding who you’re trying to reach for your product or services. This will require a little market research, but also a little brainstorming. The best way to do this is to develop marketing personas, which are brief profiles of each type of target customer you want to attract. 

Start by thinking about who you think is your target audience. You likely will have more than one. Loosely define each audience by some basic demographics: Age, gender, education level, household income. If your customers are in other businesses, you may want to include information such as the industry, company size, and organizational role.

Next, you want to think about their pain points. What obstacles do they face on a daily basis? What are they frustrated with? What keeps them up at night? Additionally, think about what they need to be successful? 

At this point, it might be a good idea to conduct some market research to validate any assumptions you may have about who they are, as well as to gather additional information. There are a number of ways to go about this including (but not limited to):

• Holding 1-on-1 conversations with current customers 
• Conduct focus groups with either current customers or people who fit your personas
• Conducting a survey where you both gather responses from current customers as well as purchasing responses using a survey tool such as Survey Monkey

In addition to verifying your assumptions, you will want to gather additional information about their lifestyle and media consumption, including (but not limited to):

• What social networks do they participate in
• What websites do they visit frequently
• What do they do for fun
• What television/movies/podcasts do they consume

Gathering this information can give you some inspiration on not only how to talk with each type of customer, but also what are some of the best channels to market to them. 

Create a one-page profile for each persona that summarizes all the information you’ve gathered about each persona. This will serve as a handy guide that will inform your marketing efforts in the near future. 

Tip #2: Establish a brand identity

Many people believe that a brand identity is just a logo. Sure, those are key parts of your brand identity, but really a brand identity is much more than that. 

In addition to your visual identity (i.e. your logo), your brand identity should encapsulate everything that’s important about your brand, including your company values and mission, the tone with which you speak to your audiences (also known as “brand voice”), and what you’re promising to your customers. 

Your brand identity pulls all these disparate items together to create a cohesive brand identity that will appeal to your audiences. 

Tip #3: Leverage low-cost marketing channels

Too often, new business owners feel like they need to sink a lot of money into marketing to make it worthwhile. And there are many marketing channels and services out there that will willingly take these owners’ money regardless of whether they will be effective or not. 

A better approach is to take the no/low-cost approach to marketing. That means relying on free and less expensive channels to get some initial traction and generate some early stage revenue or users before spending big bucks on marketing initiatives. 

Building an optimized website and establishing a strong online presence is a good first step in developing a robust marketing program. Start with developing a user-friendly website that visitors can navigate easily. SEO-friendly content will help improve your site’s visibility on search engines, driving more organic traffic to your site. Additionally, integrate your website with social media platforms and local listings to extend your reach and improve online visibility.

Social media and content marketing are powerful, mostly free tools for reaching and engaging your audiences. Try to create content that not only provides useful information but also positions your brand as an authority in your industry. Additionally, try leveraging influencers and user-generated content to enhance your brand’s credibility and reach, as these individuals often have a dedicated following that trusts their recommendations.

Finally, look into email marketing and lead generation tactics. Build an email list to directly communicate with individuals who have expressed interest in your brand. Nurturing these leads through regular communication can help move them through the sales funnel, while offering incentives and promotions can encourage conversions, turning leads into customers. What’s more, you may not be able to segment your audiences at first, but later you will likely be able to deliver personalized marketing messages using email.

Tip #4: Measure and optimize your marketing efforts

Setting clear, tangible marketing goals and Key Performance Indicators (KPIs) is the first step towards succeeding in marketing. These goals provide a direction for your marketing efforts and serve as a benchmark for measuring success. Tracking metrics such as website traffic, leads, conversions, and Return on Investment (ROI) will prove invaluable by telling you what’s working and what’s not. Additionally, be sure to gather and incorporate customer feedback in goals and measurements. 

Collecting and analyzing all this data will provide insights into customer behavior, preferences, and trends, providing you with direction to adjust your strategies to better meet your customers’ needs and improve your marketing performance.

Just know that customers are constantly evolving, and you will likely need to adjust your approaches over time. This only emphasizes the importance of continuous testing and refining your strategies. It’s a good idea to experiment periodically, testing new tactics and channels to reach your target audience. 

Most importantly, don’t be afraid of failure, as it can provide helpful lessons about your audiences and your marketing. By refining your approach based on the results and the data you collect, you can improve your marketing effectiveness over time. 

Remember, the key to successful marketing is constant learning and adaptation!

Stop waiting for customers to come. Take action today! 

Customers won’t suddenly arrive at your business. You need to take steps to drive them to it! The good news is that you don’t have to spend a lot of money to achieve results. A well-planned and well-executed marketing strategy will attract and convert customers. Start a solid foundation of understanding your audiences, then build out from there. Throw in some experiments to see what sticks, Most importantly, be sure to track all your efforts. 

While there’s no magic wand that will suddenly make customers love your brand, marketing will pay for itself and then some over time. But the key is to be consistent and make adjustments as you go! 

Want to simplify business operations even more? Find out how you can integrate Homebase to streamline workflow and boost productivity.   

Download your FREE guide: The Small Business Guide to Marketing