What is the best business messaging app for your team?

  • Team communication can sometimes get messy with multiple text messaging threads and searching for phone numbers.
  • Tools that offer free instant messaging for businesses make team collaboration easier and more efficient.
  • The Homebase app offers the best tool for businesses to communicate with team members and keep your business connected.

What is the best business messaging app?

The best messaging apps for businesses are tools that allow you to keep your team as connected as possible. We may be biased, but we strongly believe the Homebase chat app is the best communication tool for your team.

Keeping your team connected is done best when your other team management tools are actually connected themselves. Since Homebase messaging is on the same platform as your Homebase scheduling and time tracking, you can use the tool to send your employees their schedules as soon as you are finished completing them.

You can also use the chat feature to give them instant access to their hours, availability, requested time off, even their wages in real time. This way you won’t have to worry about one of your employees being left in the dark on important information they need.

Why is Homebase the best business messaging app?

Sending out your weekly or monthly schedules and keeping everyone connected on important information is just one aspect of why Homebase messaging is the best. Other messaging apps that are not necessarily meant for small businesses offer video chat, audio calls, and video conferencing. However, Homebase offers business-focused and unique features, including automated alerts.

If your employee is scheduled to work for the day, they will receive an automated reminder about their upcoming shift. This way they can set themselves up for success and show up to work on time, ready to do their best. You wouldn’t be able to utilize this type of feature if your communication app was not connected to your team management system. They’ll also receive reminders about clocking in and out, taking breaks, and more.

Project management is also improved through Homebase messaging. You can use the group chat rooms to message everyone about shift tasks and things that need to be completed. You will be able to see who read your sent messages on the business messaging app and get everyone coordinated on the project or challenge, making your business run smoother. If you need to discuss an issue quickly with a team member on a one-on-one basis, you can use Homebase messaging to do so as well without having to search for their phone number.


“We grew so attached to Homebase that I almost didn’t switch to a better POS system because I was worried about not being able to integrate Homebase. Luckily, we were able to upgrade our POS and keep Homebase - best of both worlds!”

Marko Sotto

Owner at Barzotto

Work from anywhere using timeclock app

How else can Homebase’s business messaging app help?

Not only can you use the app to message the whole team or individuals, but your employees can do so as well. Since your team is already using the app to check schedules and timesheets, they will be able to respond quickly.

Since some SMS message plans do not offer free texting capabilities, it is better to use a system like Homebase, where unlimited messages are free. Plus, your team members do not need to share phone numbers with each other if they do not feel comfortable doing so—the app will let them communicate without them.

Plus, since everyone’s using the app to look at their schedules when they come out, they can quickly communicate with each other to swap shifts, ask questions, and get everyone up to speed in one easy place.

One last reason Homebase messaging is the best business messaging app: the manager logbook. Managers can use it to communicate with each other in an organized place where they can search through messaging history and keep track of conversations. Notes can be made about issues such as maintenance needs, reservations, cleaning, and everything else that goes into keeping a business running smoothly.

Managers can also leave shift notes when scheduling employees. Those shift notes are delivered through the messaging app when the employee receives their schedule. You can use these shift notes to relay any unique information about the particular shift, like if they are training a new employee or handling a private party.