With the abundance of restaurants popping up around the country each day, patrons need to be able to make a to secure their spot. This helps restaurants improve their sales and their customer . Most people don’t want to call in and shout over background noise to make a reservation, they want the freedom and flexibility to make and change on a when it’s convenient for them. Similarly, restaurants want to enjoy the benefits of seamless reservations that remove the burden from their staff and avoid the possibility of human error.
What’s the best restaurant reservation app?
Just as there are many restaurant , there are also many for restaurant . And while we won’t crown one the ultimate winner, we will make recommendations based on your restaurant’s specific needs. Because, after all, a tiny pop-up eatery and a restaurant with dozens of tables will have vastly different needs. Some restaurants will want a that has a massive review platform that will bring new diners in the door, while others with major name recognition might want to only host reservations on their own site to better manage their limited seating. With that said, let’s go over a quick visual guide to the features of the top softwares. We also go more in depth into each platform below.
|Waitlist Management||Around the Clock Support||Table Management||Loyalty Program||Marketing Tools||Reporting||SMS Services||Pricing|
|OpenTable||X||X||X||X||X||X||X||$249/mo + $1 per seated online cover|
|Resy||X||X||X||X||$249 – 899 per month|
|Tock||X||X||X||X||X||X||$0 – 699 per month + prepaid fees|
|Yelp Reservations||X||X||X||X||$249 per month|
OpenTable (Most Robust)
OpenTable is a San Francisco reservation powerhouse that got started in the business back in 1998. Boasting over 27 million around the world per month, this platform helps restaurants keep their seats full each day and night. Their network currently spans about 48,000 formal and , which makes them both well known and trusted.
Resy (Best for Pop-Ups)
Resy is more of a newcomer to the reservation scene. They’ve been around since 2014, but don’t mistake their age for inexperience. Resy burst onto the scene and started to give OpenTable a run for their money after just a short time on the market. With over 2,000 restaurants in their network in more than 200 cities, it will take time for this new addition to the industry to make more of a dent.
Tock (Best for Fine Dining)
Tock is a restaurant that focuses more on the “ ” side of . While marketers have been touting the importance of experiences for Millennials and more, this platform actually lives and breathes that ethos. Tock is perfect for pop-up and experiential restaurants.
Reserve (Best for Trendy Restaurants)
Reserve started off as more of a concierge app for sought after restaurants. Their restaurant offerings were added later on, much to the delight of restaurateurs. Now Reserve is a created by restaurateurs themselves, so it enables them to have the flexibility they need at times, compared to more rigid systems offered by bigger competitors.
A feature that is especially helpful for busy restaurants is called their freestyle system, in which their technology makes smart decisions based on data at hand. For example, a party of two will always be seated at a two person table, compared to seating them at a four person table. The intuitiveness of their technology stretches far beyond that, but the core idea is that they make the most of the space available to ensure optimal .
Yelp Reservations (Best for Top Rated Restaurants)
What restaurant reservation system has the largest reach?
Should I take reservations at my restaurant?
It depends. often liken running a restaurant to throwing a party every night- except you don’t know who is going to attend. Reservations can give you a little predictability.