With the abundance of restaurants popping up around the country each day, patrons need to be able to make reservations to secure their spot. This helps restaurants improve their sales and their customer experience. Diners don’t want to call in and shout over background noise to make a reservation, they want the freedom and flexibility to make and change reservations when it’s convenient for them. Similarly, restaurants want to enjoy the benefits of seamless reservations that remove the burden from their staff and avoid the possibility of human error.
What’s the best restaurant reservation app?
Just as there are many restaurant options, there are also many options for restaurant reservation software. And while we won’t crown one the ultimate winner, we will make recommendations based on your restaurant’s specific needs. Because, after all, a tiny pop up eatery and a restaurant with dozens of tables will have vastly different needs. Some restaurants will want a reservation software that has a massive review platform that will bring new diners in the door, while others with major name recognition might want to only host reservations on their own site to better manage their limited seating. With that said, let’s go over a quick visual guide to the features of the top restaurant reservation softwares. We also go more in depth into each platform below.
|Waitlist Management||Around the Clock Support||Table Management||Loyalty Program||Marketing Tools||Reporting||SMS Services||Pricing|
|OpenTable||X||X||X||X||X||X||X||$249/mo + $1 per seated online cover|
|Resy||X||X||X||X||$249 – 899 per month|
|Tock||X||X||X||X||X||X||$0 – 699 per month + prepaid fees|
|Yelp Reservations||X||X||X||X||$249 per month|