Employee morale is one of the primary keys to a successful business. When employees have high morale, they are going to take care of your customers more than when there are morale issues present. High turnover rates are one of the reasons that employee morale must be a focus. Your bottom line will suffer due to poor customer service and from the training cost that comes with having to hire new employees.
So, what can employers do to boost employee morale? There isn’t a single method that will work for every company. Instead, instituting a multifaceted approach can benefit employees and businesses alike. Here are some ideas you might be able to institute:
Offer incentives for good performance
Many businesses think that competitions are always the answer to getting employees to do a better job. Instead of focusing on making employees compete against each other, set individual benchmarks. Set clear rewards when the employees meet those. You might use cash rewards, the ability to choose a shift or day off on the upcoming shift schedule, or other things your employees will appreciate.
Remaining stuck in a rut with how your company does things can lead to employees becoming bored. Ask employees for their suggestions on how to improve company offerings, products, services, and procedures. Not only can this improve your business, but it also lets employees know that they are valuable members of the team instead of just laborers.
Provide opportunities for community improvement
Consider giving your employees paid hours for community service. One company provides each employee with four hours of paid time to work on volunteer opportunities. This gives the employees time to focus on something they feel strongly about and shows them that your company is willing to invest in them and the community.
Have fun to build up your team
Using team building means more than having meetings in a room where someone drones on about things related to the company. Offer your employees opportunities to have fun as part of the team building activities. In-house competitions that aren’t related to work between departments or teams can make work enjoyable. You can use random quiz contests, sports events or even outings to local venues. Find out what your employees enjoy and give them chances to share those activities with others in the company.
A positive attitude can go a long way with your employees to boost morale. Rotate through these ideas and find out what suggestions your employees have. You might be surprised at how the workplace culture and customer experiences improve as morale increases.