3 reasons instant messaging software benefits your team

  • Using an instant messaging software instead of text messaging is a great way to keep employees connected
  • Small businesses who use the Homebase team chat app can quickly check who is working on a certain day and message them with shift details in just a couple clicks
  • The messaging platform also sends your team reminders about shifts, breaks, and clocking in and out
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#1: Task management is much easier when everyone’s connected with instant messaging software

Small business owners who rely on text messaging to communicate with their team members can sometimes have a hard time keeping everyone up to date in an efficient way. With instant messaging software, it’s much easier to discuss tasks that need to be completed at the workplace when everyone who needs to be filled in on the details is one, easy-to-use chat room.

Homebase messaging is a chat client that is tied to every other feature Homebase offers to small business owners. Using the system means you won’t have to worry about searching for anyone’s phone numbers or setting up annoying group text messages. You can message your employees and create a task management plan right from Homebase.

Even better, you will be able to see who reads your messages in real time. This feature takes away the possibility of an employee using the excuse that they did not see a message if a task is not completed.

You can do more than group texting through our instant messenger app. Do you only need one employee to complete a certain task? You can message them one-on-one to discuss what needs to be done. You also have the option to add shift notes to Homebase.

Your employee will get the notes automatically when they receive their schedule, proving that  there are plenty of ways to delegate tasks through Homebase messaging.

#2: The Homebase instant messaging software gives your team instant access to important information

We understand that there are plenty of instant messaging apps available, including Microsoft Teams, Google Hangouts, and other voice and video chat or video call options. However, what makes Homebase’s messaging app stand out is that it is attached to the team management software you are (hopefully) already using.

Since it is connected to your scheduling, time tracking, and more, your team will have instant access to what they really need to know in order to keep your business running smoothly. Once you have built your monthly, or weekly, schedule, Homebase messaging will instantly send it out to your team members.

Homebase messaging also gives you the opportunity to give them instant access to their hours, wages, time off, availability, and more. If you opt to use something such as a Microsoft Office platform, or any other type of instant messaging software not connected to your team management system, you won’t have the same capabilities.

And don’t worry, the Homebase app is available on both iOS and Android, so all of your team members will be able to download it and get connected as quickly as possible.


“We grew so attached to Homebase that I almost didn’t switch to a better POS system because I was worried about not being able to integrate Homebase. Luckily, we were able to upgrade our POS and keep Homebase - best of both worlds!”

Marko Sotto

Owner at Barzotto

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#3: Homebase messaging reminds your team to show up

Another feature Homebase messaging offers that other instant messaging platforms do not? We’ll send your employees an alert on the days they are scheduled to work. We recognize that employees sometimes slip up and forget a shift here and there, so the alert is meant to gently remind them so they can have an opportunity to get ready in time, show up to work, and make the shift a great one.

Your team members will also receive alerts if they happen to forget to take one of their required breaks. This feature is important because if your employees aren’t taking a little break, you could be breaking federal or state labor laws.

Do you have any employees who sometimes forget to clock in or clock out? Homebase messaging can help with that as well. The platform will send an automated message to your team members before or after their shift if they forget.

Automated is the key word here. You don’t have to worry about setting these messages up in the app—they’re built into the platform and will get to work keeping you compliant and your employees on time as soon as you get started.