3 reasons to use Homebase’s chat software for business

  • Using a chat software for business is the best way to keep your team connected efficiently and easily
  • Homebase’s messaging system is tied to the rest of your management software, allowing for features including schedule sharing, automated alerts, and more
  • Using the Homebase chat software for business lets you and your employees conduct unlimited chats, even on your free plan

#1: Homebase’s business chat software keeps your team connected

As you most likely know, there are plenty of pure chat mobile apps available that give a great customer experience with features like video chat, email marketing, and more. However, it’s important to find one that connects your team in the most efficient way possible. Your chat software for business should focus on prioritizing your employees and getting them the information they need.

Homebase is the best live chat solution for your small business and the employees that work for you because keeping your team connected and making work easier for everyone involved is our top priority. The best way to be connected is to integrate all your team management software together, which is exactly what happens when you use Homebase messaging.

When you sign up for Homebase, your plan starts working to perfect your schedule, time tracking, onboarding, and even messaging. Since everyone is on the Homebase app every day to check hours, wages, and shifts anyways, it’s easy to use the messaging tool to get important information across instantly.

With Homebase messaging, you can send group messages, messages to your entire team, or even one-on-one messages if you need to communicate with an employee individually. And no matter who you’re messaging, our system will send read receipts so you know exactly when your team member sees the information in real time.

You can even connect with your team members through shift notes. Shift notes can be used to relay information about a specific shift, like if there is a private party or an employee on the shift will need to be trained. The notes will be sent to each employee who needs to see them when they receive the schedule you build.

Homebase messaging also allows for file sharing. You can send photos to your employees, like a messy work station that needs to be cleaned or a new product that they need to train on.

Time clock app punching in employee pin

#2: Employees get instant access to important information

As previously mentioned, it’s important that your messaging platform connects with your scheduling, time tracking, and onboarding to achieve optimal communication. This is why the Homebase messaging app stands out above the other messaging tools in the market. Connecting with the other aspects of your team management platform paves the way for the extremely helpful features Homebase offers.

The connection to your scheduling software allows for instant access to scheduled shifts. As soon as you are done building your schedule on Homebase, our messaging tool will send them instantly to each employee.

Getting your schedule out to employees as fast as possible is crucial for employees who need to plan ahead of time for their shifts, so they’ll appreciate the quick notification, and you won’t have to worry about dispersing it out.

Homebase messaging also gives you the chance to give your team members a quick inside look at their hours, wages, availability, and more. This is why it’s so important to keep your messaging deeply integrated into your team management system. Everyone can remain on the same page at all times.


“We grew so attached to Homebase that I almost didn’t switch to a better POS system because I was worried about not being able to integrate Homebase. Luckily, we were able to upgrade our POS and keep Homebase - best of both worlds!”

Marko Sotto

Owner at Barzotto

Work from anywhere using timeclock app

#3: Homebase keeps your team accountable

Another great benefit of Homebase messaging’s connection to the rest of your team management application is that it alerts and reminds your team members on important issues, such as showing up to work.

Homebase messaging will send employees an alert when they have an upcoming shift so they have even more opportunity to arrive on time and get ready for their shift. While it’s nice to think your team members should be able to remember on their own, things happen. The extra reminder is an added bonus to make sure you don’t have to deal with accidental no-shows.

Employees also sometimes forget to take breaks during their shifts. Unfortunately, when this happens your risk of falling out of compliance increases because breaks are required by federal and state labor laws. Homebase will alert your team members when they have a scheduled break and did not take it.