I am trying to add an email address to an existing employee but the field is greyed out


If an employee’s email address is greyed out in their profile (as seen above) then it means the employee has setup their password for their Homebase account. The employee would need to sign into their account to update the email address.

If the employee no longer has access to the email, please contact Homebase Customer Support by email help@joinhomebase.com or by calling 415.951.3830 (Mon – Fri, 9am-9pm Central Time)