Why can I no longer change my employee’s email address?

Upon initial acceptance of the Homebase invitation email, employee emails will be locked from being edited by manager/admin. This is to ensure that the employee’s email will not be altered accidentally or incorrectly. You can, however, request an email change with our dedicated Support team!

Contact us via chat using the purple “Need Help?” box at the right side of any screen, email us at help@joinhomebase.com, or give us a call Monday-Friday 8am-8pm CST. For even faster support, please provide employee name and preferred email in your written request.


Relevant tags:

Employee email / Email address / Can’t edit